Booking and Reservation

In general, you can only book a car model that is listed as available on the website. There is no guarantee for specific models; however, you can reach customer service at 016888868 / 017512333 to inquire about the car model you require.

You can book online, by phone, email, or by visiting City Link Transportation (Cambodia) Office. 

Driver Requirements & Documentation

Yes, drivers must be at least 18 years old to drive a car on public roads in Cambodia.

A valid driver’s license and passport/ID are required for Cambodian people. 
A valid international driving permit (IDP) and passport/ID are required for foreigners.
 

Payment & Security

The deposit will be returned to the customer once the rental service is completed, the car is returned to the company, and an inspection reveals that the car is clean, there is no damage or accidents, no odor, and no other problems, and it complies with the rental agreement.

A credit card is typically required to secure a deposit for the rental. 

Use & Rental Conditions

Yes, but additional charges may apply for one-way rentals. 

A grace period (often around 29–30 minutes) is allowed; after that, a full extra day’s charge may apply. 

No — the car must be driven only on regular roads; off-road use violates the rental agreement. 

Insurance & Optional Services

Immediately contact the local police and City Link Transportation (Cambodia) office. Certain types of damage may not be fully covered even with insurance options.

All car rental service at City Link Transportation (Cambodia) typically includes comprehensive insurance coverage.

Extensions & Changes

Yes — contact City Link Transportation (Cambodia) during your rental to request an extension. 

Other

Additional drivers can often be added to the rental agreement, and fees vary by location.